Imprint / our address


Isabella Glegola
Brausspark 14
20537 Hamburg


VAT Reg: DE 811424903

Phone 0049 40 21984815
Fax 0049 40 21984620
Contact person Isabella Glegola
on 01.09.2016 shall enter into force the regulation of the (EU) no. 524/2013, for "online dispute resolution for consumer disputes".
The objective of this Regulation is to be achieved by setting up an online dispute resolution platform (OS platform) at EU level and arrangements for cooperation with the national bodies responsible for alternative dispute resolution.
We are obliged to point customers to the existence of these platform for online dispute resolution.
Here is the direct link to the platform:
We are also obliged to place our email address in close proximity to the link:

As found on the website of the OS platform, it will be expected to enter service in February 2016 - the duty to inform is however nevertheless already from 9 January.
Further information follows.
The company Isabella Glegola is basically not prepared and committed to alternative dispute resolution proceedings before a Consumer Complaint Office.